Skip to Main Content

Warning: Your browser has javascript disabled. Without javascript some functions will not work, including question submission via the form.

Ask a Librarian

Browse or search by keyword to see if your question has already been answered. If nothing appears, submit your question and a librarian will respond shortly.

Submit a Question

Please give an e-mail address so we know where to send your answer. We will not share it.

Your Question

Question *

More Detail/Explanation

Click to choose files or Drag them here.

Your Info

Email *

Name *

Phone

What type of question is this?

Fields marked with * are required.

Browse Our Answers

How do I return my borrowed laptop, hotspot or other equipment?
Last Updated: Apr 17, 2024 |
Topics:
|
Views: 1106
I'm getting an error that my sign-in was blocked. It says I entered the wrong password too many times. What do I do?
Last Updated: Jan 24, 2025 |
Topics:
- Accounts
- Technology
|
Views: 378
I cannot reset my password. I get an error that I haven't registered for password reset and to contact my administrator
Last Updated: Aug 26, 2022 |
Topics:
|
Views: 844
How can I get online research help from a librarian?
Last Updated: May 27, 2025 |
Topics:
- Remote Learning
|
Views: 333
I am having internet connection issues. Is there anything I can do to improve my connection?
Last Updated: Apr 29, 2025 |
Topics:
|
Views: 446
How can I access Adobe Creative Cloud on my own computer?
Last Updated: Apr 17, 2024 |
Topics:
|
Views: 864

Can I update my preferred name on my student account?
Last Updated: Oct 02, 2025 |
Topics:
|
Views: 8
How do I find what books I need for my classes?
Last Updated: Sep 25, 2025 |
Topics:
|
Views: 11839
How do I get my name, username and email address changed?
Last Updated: Sep 19, 2025 |
Topics:
|
Views: 1101
When will my Brightspace course be available?
Last Updated: Sep 09, 2025 |
Topics:
|
Views: 42
How do I get the free Microsoft Office 365 for students?
Last Updated: Aug 29, 2025 |
Topics:
|
Views: 3572
Am I able to access my H Drive /home directory from home?
Last Updated: Aug 27, 2025 |
Topics:
|
Views: 1774
How can I find high quality open textbooks?
Last Updated: Aug 15, 2025 |
Topics:
- OER
|
Views: 206
Self Service Password Reset (SSPR) Frequently Asked Questions
Last Updated: Aug 15, 2025 |
Topics:
|
Views: 902
How do I adjust my Brightspace notification settings?
Last Updated: Jul 31, 2025 |
Topics:
|
Views: 66
Why are some topics not marked as complete in Brightspace? I know that I have completed them.
Last Updated: Jun 20, 2025 |
Topics:
|
Views: 85

My instructor says there is a textbook on reserve in the library. What does reserve mean? Where are reserve books located?
Last Updated: Mar 18, 2024 |
Topics:
- Reserves
|
Views: 3634
I forgot my password? I forgot my username?
Last Updated: May 27, 2025 |
Topics:
|
Views: 10972
What is a scholarly article?
Last Updated: Apr 24, 2025 |
Topics:
|
Views: 556
How do I get to knightcite?
Last Updated: Mar 14, 2024 |
Topics:
- Citation
|
Views: 1200
How does printing work in the library? What is Print Smart?
Last Updated: Apr 17, 2024 |
Topics:
|
Views: 963
How do I access JStor?
Last Updated: May 27, 2025 |
Topics:
|
Views: 756
What are the hours at Truax library during the fall and spring semesters?
Last Updated: Jun 04, 2025 |
Topics:
- About the Libraries
|
Views: 1961
How do I get a book sent to my campus library from another library?
Last Updated: Mar 18, 2024 |
Topics:
|
Views: 542
How do I get a UW Borrowing Card?
Last Updated: Jun 04, 2025 |
Topics:
- About the Libraries
|
Views: 741

How do I find what books I need for my classes?
Last Updated: Sep 25, 2025 |
Topics:
|
Views: 11839
How do I get to my student email?
Last Updated: May 27, 2025 |
Topics:
|
Views: 11481
I forgot my password? I forgot my username?
Last Updated: May 27, 2025 |
Topics:
|
Views: 10972
How can I get my 1098-T?
Last Updated: Jun 13, 2025 |
Topics:
|
Views: 8643
My instructor says there is a textbook on reserve in the library. What does reserve mean? Where are reserve books located?
Last Updated: Mar 18, 2024 |
Topics:
- Reserves
|
Views: 3634
How do I get the free Microsoft Office 365 for students?
Last Updated: Aug 29, 2025 |
Topics:
|
Views: 3572
How can I get my unofficial transcripts?
Last Updated: Apr 17, 2024 |
Topics:
|
Views: 3490
How do I return my rental books?
Last Updated: Dec 06, 2024 |
Topics:
- About Madison College
- Bookstore
|
Views: 3323
What is my username and email address?
Last Updated: Jun 14, 2024 |
Topics:
|
Views: 3152
How do I connect to the wifi / wireless / MC-Secure?
Last Updated: Jun 16, 2021 |
Topics:
- Student Computer Help
- Technology
|
Views: 2264

Topics