Answered By: Jennifer Kasch
Last Updated: Apr 07, 2025     Views: 743

Current students are automatically provisioned an email account after enrollment in a course or acceptance to a program. Here are a few things to check if you fit that criteria but are having trouble logging in to student email:

  • Make sure you are entering the correct Madison College email address. If you are unsure of your email address fill out the Find Username form to send an email to the personal email address on file with that information included.
  • Clear your browser history and cache, close the browser, and try to log in again
  • Try another browser or another device, if possible.
  • Change or reset your password

Currently, if you have not been an active student for four or more semesters, your student email account will be deactivated. In the future, student email accounts will be deactivated after three consecutive semesters of no academic activity. Once you are no longer a student, transfer important emails and update your contacts and connected accounts with a personal email address before your student email account is deactivated.

For more help with your account, please feel free to email, chat, or call Student Technology Help at 608.243.4444.