Answered By: Donna Marconnet Last Updated: Jun 07, 2016 Views: 125
You may get this error message if you used a special character as the first character of the password you entered. You can use a special character in the password, but not as the first character.
Please choose a different password without a special character as the first character.
If you have any questions, or that does not fix the issue, contact Student Computer Help.