Q. When is MFA required? Is it required both on and off campus?

Starting Tuesday, July 27, 2021, MFA is required when using Madison College services off-campus. 

Most of the time you will not get prompted for multi-factor authentication (MFA) on campus. There are a limited number of situations in which this may happen. If you do get prompted for MFA, complete the verification via text, call, or app (depending on the method you have set up) and, if asked to, set up an additional method.

If you get prompted on campus but do not have your device with you to satisfy MFA, please call us at Student Technology Help at 608.243.4444 during library open hours OR stop by your campus library.

View our MFA guide for help registering MFA and for more information. If you need additional assistance, contact us during library open hours.