Q. Why am I not receiving the app notification or text code for MFA?

Verify that you are allowing notifications from the Microsoft Authenticator app in your phone’s app settings.

Verify that you have the correct phone number set up for MFA on the Security Info page (if you have access to another method besides phone/text) and that you are not blocking texts from unknown numbers on your phone.

If you have any questions about MFA, contact Student Technology Help at 608.243.4444 during Library open hours.