Answered By: Donna Marconnet
Last Updated: Jun 07, 2019     Views: 1

If you use another Outlook-based email account, you can’t use them in the same browser at the same time.

Many other colleges, including UW, also use Office 365 student webmail. Sometimes you may click on your Madison College email account link and your other email account may appear, since your web browser is remembering that other account. 

Workarounds:

  • Remember to log out of your student email accounts. 
  • Clear your browser history and cache and then log into the other account.
  • Or use one email with one browser and the other email in another. For example, use Firefox with your Madison College email account and Chrome with your UW-Madison email account.