Answered By: Jennifer Kasch
Last Updated: Jun 12, 2025     Views: 241

Student email accounts are deactivated after three consecutive semesters of no academic activity.

To keep your email access, be sure to stay enrolled. Otherwise, ensure that you transfer important emails and update your contacts and connected accounts with a personal email address before your student email account is deactivated.

Here's some things you can do while you are still using your Madison College student email account:

  • If you don't have a personal email account, start a free one, such as gmail, yahoo or outlook.com. 
  • Important emails can be forwarded to your personal email address.
  • Let your contacts know what your new personal email address is.
  • If you subscribe to any email newsletters or other accounts using your college email address, change those subscriptions to your personal email address.

You can export your personal contacts as a CSV file: 

Sign in to you college Outlook web mail

  • Select at the lower left corner of the page to go to the People page.

  • On the toolbar, select Manage > Export contacts..

  • Choose to export all contacts or only contacts from a specific folder, and then select Export.

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