Answered By: Donna Marconnet
Last Updated: Mar 19, 2019     Views: 8

When connecting your your virtual desktop using html blast access or a mobile app, you may get a certificate warning, for example, "your connection is not private", "the identity of this server was not verified", "untrusted certificate", or "NET::ERR_CERT_AUTHORITY_INVALID". 

Technology Services is aware of this problem and is working to fix it as quickly as possible. 

Double-check that you have entered the correct information including mydesktop.madisoncollege.edu as the server connection. You can choose to over-ride the warnings to connect to your virtual desktop. Let us know if you have questions. 

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